Last updated: September 1st, 2024
Swiss Proventum (“we,” “our,” or “us”) is committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.
1. Data Controller
Swiss Proventum
c/o Seven Doors Development SA
Route des Bains 7
1525 Henniez
Switzerland
Email: info@swissproventum.com
As a company registered in Switzerland, we comply with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR), where applicable.
2. Data We Collect
We may collect the following types of personal data when you interact with our website, products, or services:
- Identity data: name, surname, username, or similar identifier.
- Contact data: email address, telephone number, billing/shipping address.
- Transaction data: details of products you purchased from us.
- Technical data: IP address, browser type, device information, usage data.
- Marketing preferences: your choices about receiving newsletters or offers.
We only collect data that is necessary for the purposes described below.
3. How We Use Your Data
We use your personal data for the following purposes:
- To process and deliver your orders.
- To provide customer support and respond to inquiries.
- To send updates, promotional offers, or newsletters (only if you opt in).
- To improve our website, products, and user experience.
- To comply with legal and regulatory obligations.
4. Legal Basis for Processing
We process your personal data based on one or more of the following grounds:
- Your consent (e.g., newsletter subscription).
- Performance of a contract (e.g., fulfilling an order).
- Legitimate interests (e.g., improving services, preventing fraud).
- Legal obligations (e.g., tax and accounting requirements).
5. Data Sharing
We do not sell your personal data. We may share data only with:
- Service providers (e.g., payment processors, logistics partners).
- IT and hosting providers supporting our website and systems.
- Authorities, when required by law.
All partners are contractually bound to protect your data.
6. International Transfers
As a Swiss company, your data may be stored and processed in Switzerland, USA and the European Union. If we transfer data outside these regions, we ensure an adequate level of protection in compliance with applicable laws.
7. Data Retention
We keep your personal data only as long as necessary for the purposes it was collected, and in line with legal retention requirements (e.g., accounting records).
8. Your Rights
You have the right to:
Access and request a copy of your data.
- Request correction or deletion of your data.
- Restrict or object to the processing of your data.
- Withdraw consent at any time (for marketing communications).
- File a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local supervisory authority (for EU residents).
9. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure.
10. Cookies
Our website uses cookies to enhance user experience, analyze traffic, and support marketing activities. You may disable cookies in your browser settings, but some functions of the website may be limited.
11. Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Swiss Proventum
c/o Seven Doors Development SA
Route des Bains 7
1525 Henniez
Switzerland
or
Directly through our contact form.